Don`t wait for an emergency before calling a service provider. Sign a contract to avoid trouble and save time and money. The benefits of maintenance contracts include financial savings, product quality assurance and safety. In addition, a customer is more likely to purchase an item when a maintenance or service contract covers potential future issues. Sales can be unpredictable, but maintenance contracts can guarantee the success of the exercise. Not only are these programs profitable for your business, but they can also help you build lasting relationships with your customers. Why should you miss your chance to make a single customer a life-long customer? I met with HVAC Learning Solutions instructor Tom Wittman to find out how promoting a maintenance program for your customers can flatten ups and downs and ultimately benefit your business. Cost savings over the duration of the contract One thing that prevents contractors from signing a contract with a management services company is the idea of paying in advance if repairs are not really necessary. While it`s tempting to wait for the other shoe to fall before paying for system maintenance, a contractual agreement will probably save you money in the long run.
Service companies often offer a discount to their contract customers, and you will be able to budget better for your maintenance, as many of the costs are arranged in advance. A maintenance contract also increases the life of your equipment. UNC systems, computers, photocopiers, servers and other machines are a significant investment for your business, so you want the devices to stay as long as possible. A routine maintenance plan can identify problems before they become serious and costly problems. But can we say that this is just as important for a contractor who was solely responsible for the development of the document? Some might argue that the signing of the document by such a party is of little or no use, perhaps other than formal completeness. It could therefore be argued that, in Roberts/Martin 2005 (4) SA 163 (C), the Tribunal took a more correct approach in which it established that an unsigned agreement drawn up by counsel for the respondent constituted an offer from the respondent that the applicant had accepted in signing the agreement. One of the indicators that can be used to demonstrate the existence of an agreement under the control of our courts is the conduct of the parties. In Cell C (Pty) Ltd/Zulu 2008 (1) SA 451 (SCA), Cell C entered into an agreement with Zulu for Cell C Zulu to provide a community service container equipped with telephones and other equipment.